5.8 Alerts
Alerts
The Alerts widgets allows an authorized worker to view the active action alerts to the Worker. Alerts section categorized as,
1. Alerts for My Cases
2. Alerts Assigned To me
- On clicking Left and right arrow worker can switch to these 2 alert views.
- On clicking the ‘+More’ Link, it will move to the Alert detail section.
Summary List:
- Pending Alerts
- Overdue to worker
- Overdue to Supervisor
- Follow-Up
Detail List:
- Pending Alerts
- Overdue to worker
- Overdue to Supervisor
Note:
- Follow-Up displays only on ‘Alerts Assigned To Me’.
- Under Pending Alerts, Overdue to worker & Overdue to Supervisor, it displays sub-systems and its Alerts (alert description).
- Overdue to Supervisor always displays zero count for workers.
Pending Alerts:
- Link provided to Sub System. On clicking that, it will show the alerts in detail.
Overdue to Worker:
- Link provided to Sub System. On clicking that, it will show the alerts in detail.
Note: Same Flow for Overdue to Supervisor.
Pending and Overdue Alerts – Graph:
- X- Axis represents Months and Y-axis represents Alert count
