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Difference between revisions of "5.1 Case With Orders"

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[[File:cwo.png]]  
 
[[File:cwo.png]]  
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As default, it shows results for Previous Month. On Clicking the Right arrow, it will show the results for Previous month.
 
As default, it shows results for Previous Month. On Clicking the Right arrow, it will show the results for Previous month.
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Changes to Data Quality
 
Changes to Data Quality
 
NCP not Located
 
NCP not Located
  * Address
+
* Address
  * Employer
+
* Employer
 
Demographic Profile
 
Demographic Profile
  
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[[File:cwo detail view.png]]  
 
[[File:cwo detail view.png]]  
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 +
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On clicking “Paying Cases”, the details section grid displays the results for the cases displayed in Paying Cases. Likewise, this section will changes dynamically based on the selection made in the Main summary list.
 
On clicking “Paying Cases”, the details section grid displays the results for the cases displayed in Paying Cases. Likewise, this section will changes dynamically based on the selection made in the Main summary list.
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On right on each case count in Last month column, it shows option ‘Review Cases for Past months’ which shows the results for the respective cases for past months.
 
On right on each case count in Last month column, it shows option ‘Review Cases for Past months’ which shows the results for the respective cases for past months.
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 +
  
 
[[File:show by collection.png]]
 
[[File:show by collection.png]]
 +
 +
 +
  
 
'''Show By Receipt Source:'''
 
'''Show By Receipt Source:'''
  
 
[[File:show by receipt.png]]
 
[[File:show by receipt.png]]
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 +
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'''Changes to Data Quality:'''
 
'''Changes to Data Quality:'''
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[[File:changes to dataquality.png]]
 
[[File:changes to dataquality.png]]
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 +
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[[File:ncp changes employer frq popup.png]]
 
[[File:ncp changes employer frq popup.png]]
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 +
  
 
'''NCP Not Located:'''
 
'''NCP Not Located:'''
  
 
Using this grid, the Worker can view the Locate information that received from various external sources like CSENet, CSLN, Dept. of Revenue, EFT and SVC, FCR, FIDM, IV-A, etc.
 
Using this grid, the Worker can view the Locate information that received from various external sources like CSENet, CSLN, Dept. of Revenue, EFT and SVC, FCR, FIDM, IV-A, etc.
 +
 +
 +
  
 
[[File:ncp not located.png]]
 
[[File:ncp not located.png]]
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'''Demographic Profile:'''
 
'''Demographic Profile:'''
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 +
  
 
The summary ‘Demographic Profile’ show the Case count and the Member count of the NCP, CP and Dependent for cases assigned to the worker.
 
The summary ‘Demographic Profile’ show the Case count and the Member count of the NCP, CP and Dependent for cases assigned to the worker.
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[[File:Demographic Profile.png]]
 
[[File:Demographic Profile.png]]
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 +
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'''Payments & Holds – Graph:'''
 
'''Payments & Holds – Graph:'''
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X-axis represents month (Last 6 months)
 
X-axis represents month (Last 6 months)
 
Y-axis represents case count.
 
Y-axis represents case count.
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 +
  
 
[[File:cwo graph.png]]
 
[[File:cwo graph.png]]

Revision as of 05:27, 6 January 2015

Cases with Order widget allows the worker to view the Payments and Holds information for the cases assigned to the worker (as per the Select Filter – Report Level).

Cwo.png


As default, it shows results for Previous Month. On Clicking the Right arrow, it will show the results for Previous month.


Summary List:

Paying Cases

  • Cases with MSO
  • Arrears Only Cases

Cases that Stopped Paying

Cases that Never Paid

No Active Obligation

Cases with Receipt Holds

  • Cases/ Member status
  • Checks/ Reversal
  • Manual
  • Receipt Source
  • Excess Money
  • Tax
  • Unidentified
  • Others

Cases with Receipt Holds

  • Address
  • Manual
  • CP
  • Stop/Void
  • IV-A/ IV-E
  • Others

Detail View:

Show by Collection Level Show by Receipt Source Changes to Data Quality NCP not Located

  • Address
  • Employer

Demographic Profile


On clicking the ‘+More’ Link, it will move to the “Payments & Holds” section.

Cwo detail view.png



On clicking “Paying Cases”, the details section grid displays the results for the cases displayed in Paying Cases. Likewise, this section will changes dynamically based on the selection made in the Main summary list.

Show by Collection Level:

On right on each case count in Last month column, it shows option ‘Review Cases for Past months’ which shows the results for the respective cases for past months.


Show by collection.png



Show By Receipt Source:

Show by receipt.png



Changes to Data Quality:

On right click the total count of the attribute – NCP Changed Address frequently, and NCP changed employer frequently, Address/Employer Status pop-up will be opened.


Changes to dataquality.png



Ncp changes employer frq popup.png


NCP Not Located:

Using this grid, the Worker can view the Locate information that received from various external sources like CSENet, CSLN, Dept. of Revenue, EFT and SVC, FCR, FIDM, IV-A, etc.



Ncp not located.png


Demographic Profile:


The summary ‘Demographic Profile’ show the Case count and the Member count of the NCP, CP and Dependent for cases assigned to the worker.


Demographic Profile.png



Payments & Holds – Graph:

X-axis represents month (Last 6 months) Y-axis represents case count.


Cwo graph.png