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Difference between revisions of "5.1 Case With Orders"

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The summary ‘Demographic Profile’ show the Case count and the Member count of the NCP, CP and Dependent for cases assigned to the worker.
 
The summary ‘Demographic Profile’ show the Case count and the Member count of the NCP, CP and Dependent for cases assigned to the worker.
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[[File:Demographic Profile.png]]
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'''Payments & Holds – Graph:'''
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X-axis represents month (Last 6 months)
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Y-axis represents case count.
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[[File:cwo graph.png]]
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'''Case Without Orders'''
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The Cases without Orders widget allows worker to view the cases that has not having its order. On the top right side of the Cases without Order widget, the worker can view the case count which has no orders.
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[[File:cwoo.png]]
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'''Summary List:'''
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* Open cases                     
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* Skeletal Cases                 
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* Unknown PF or NCPs             
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* NCP or PF Located             
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* NCP or PF not located         
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* Cases with Establishment Actions

Revision as of 23:54, 5 January 2015

Cases with Order widget allows the worker to view the Payments and Holds information for the cases assigned to the worker (as per the Select Filter – Report Level).

Cwo.png

As default, it shows results for Previous Month. On Clicking the Right arrow, it will show the results for Previous month.


Summary List:

  • Paying Cases
  * Cases with MSO
  * Arrears Only Cases
  • Cases that Stopped Paying
  • Cases that Never Paid
  • No Active Obligation
  • Cases with Receipt Holds
  * Cases/ Member status   
  * Checks/ Reversal  
  * Manual  
  * Receipt Source  
  * Excess Money  
  * Tax  
  * Unidentified    
  * Others
  • Cases with Receipt Holds
  * Address    
  * Manual     
  * CP         
  * Stop/Void  
  * IV-A/ IV-E 
  * Others

Detail View:

  • Show by Collection Level
  • Show by Receipt Source
  • Changes to Data Quality
  • NCP not Located
  * Address
  * Employer
  • Demographic Profile


On clicking the ‘+More’ Link, it will move to the “Payments & Holds” section.

Cwo detail view.png

On clicking “Paying Cases”, the details section grid displays the results for the cases displayed in Paying Cases. Likewise, this section will changes dynamically based on the selection made in the Main summary list.

Show by Collection Level:

On right on each case count in Last month column, it shows option ‘Review Cases for Past months’ which shows the results for the respective cases for past months.

Show by collection.png

Show By Receipt Source:

Show by receipt.png

Changes to Data Quality:

On right click the total count of the attribute – NCP Changed Address frequently, and NCP changed employer frequently, Address/Employer Status pop-up will be opened.


Changes to dataquality.png

Ncp changes employer frq popup.png

NCP Not Located:

Using this grid, the Worker can view the Locate information that received from various external sources like CSENet, CSLN, Dept. of Revenue, EFT and SVC, FCR, FIDM, IV-A, etc.

Ncp not located.png


Demographic Profile:

The summary ‘Demographic Profile’ show the Case count and the Member count of the NCP, CP and Dependent for cases assigned to the worker.


Demographic Profile.png

Payments & Holds – Graph:

X-axis represents month (Last 6 months) Y-axis represents case count.

Cwo graph.png


Case Without Orders

The Cases without Orders widget allows worker to view the cases that has not having its order. On the top right side of the Cases without Order widget, the worker can view the case count which has no orders.

Cwoo.png


Summary List:

  • Open cases
  • Skeletal Cases
  • Unknown PF or NCPs
  • NCP or PF Located
  • NCP or PF not located
  • Cases with Establishment Actions