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Difference between revisions of "5.1 Case With Orders"

Line 8: Line 8:
 
'''Summary List:'''
 
'''Summary List:'''
  
* Paying Cases   
+
Paying Cases   
 
   * Cases with MSO
 
   * Cases with MSO
 
   * Arrears Only Cases
 
   * Arrears Only Cases
* Cases that Stopped Paying
+
Cases that Stopped Paying
* Cases that Never Paid
+
Cases that Never Paid
* No Active Obligation
+
No Active Obligation
* Cases with Receipt Holds
+
Cases with Receipt Holds
 
   * Cases/ Member status   
 
   * Cases/ Member status   
 
   * Checks/ Reversal   
 
   * Checks/ Reversal   
Line 23: Line 23:
 
   * Unidentified     
 
   * Unidentified     
 
   * Others
 
   * Others
* Cases with Receipt Holds
+
Cases with Receipt Holds
 
   * Address     
 
   * Address     
 
   * Manual     
 
   * Manual     
Line 33: Line 33:
 
'''Detail View:'''
 
'''Detail View:'''
  
* Show by Collection Level
+
Show by Collection Level
* Show by Receipt Source
+
Show by Receipt Source
* Changes to Data Quality
+
Changes to Data Quality
* NCP not Located
+
NCP not Located
 
   * Address
 
   * Address
 
   * Employer
 
   * Employer
* Demographic Profile
+
Demographic Profile
  
  

Revision as of 05:23, 6 January 2015

Cases with Order widget allows the worker to view the Payments and Holds information for the cases assigned to the worker (as per the Select Filter – Report Level).

Cwo.png

As default, it shows results for Previous Month. On Clicking the Right arrow, it will show the results for Previous month.


Summary List:

Paying Cases

  * Cases with MSO
  * Arrears Only Cases

Cases that Stopped Paying Cases that Never Paid No Active Obligation Cases with Receipt Holds

  * Cases/ Member status   
  * Checks/ Reversal  
  * Manual  
  * Receipt Source  
  * Excess Money  
  * Tax  
  * Unidentified    
  * Others

Cases with Receipt Holds

  * Address    
  * Manual     
  * CP         
  * Stop/Void  
  * IV-A/ IV-E 
  * Others

Detail View:

Show by Collection Level Show by Receipt Source Changes to Data Quality NCP not Located

  * Address
  * Employer

Demographic Profile


On clicking the ‘+More’ Link, it will move to the “Payments & Holds” section.

Cwo detail view.png

On clicking “Paying Cases”, the details section grid displays the results for the cases displayed in Paying Cases. Likewise, this section will changes dynamically based on the selection made in the Main summary list.

Show by Collection Level:

On right on each case count in Last month column, it shows option ‘Review Cases for Past months’ which shows the results for the respective cases for past months.

Show by collection.png

Show By Receipt Source:

Show by receipt.png

Changes to Data Quality:

On right click the total count of the attribute – NCP Changed Address frequently, and NCP changed employer frequently, Address/Employer Status pop-up will be opened.


Changes to dataquality.png

Ncp changes employer frq popup.png

NCP Not Located:

Using this grid, the Worker can view the Locate information that received from various external sources like CSENet, CSLN, Dept. of Revenue, EFT and SVC, FCR, FIDM, IV-A, etc.

Ncp not located.png


Demographic Profile:

The summary ‘Demographic Profile’ show the Case count and the Member count of the NCP, CP and Dependent for cases assigned to the worker.


Demographic Profile.png

Payments & Holds – Graph:

X-axis represents month (Last 6 months) Y-axis represents case count.

Cwo graph.png