How Service Providers will Process on Service Requests

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Actions Work Flow

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Applications Screen Flow

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• If you want to know How Service Provider gets the Service Requests then click here...

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• Select a Service Type under the Common Service Request Folder in Web mail.

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• Select any message and click Create Taskbutton .

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• Add Task pop up will get open , then select Task type and click next button.

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• After clicking Next button , Start Workflow pop up will get open.

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• Select Work flow type from drop down and click Start work flow button .

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• Now it will Navigate to TMS, click on GOOD WILL Folder and Click Service type , then Work flow type .
• Task will be initiated in the TMS .

How Service Provider will Process on Service Request Video