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How Service Providers will Process on Service Requests

Revision as of 08:17, 12 May 2015 by 182.72.71.59 (Talk)

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Actions Work Flow


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Applications Screen Flow

  • If you want to know How Service Provider gets the Service Requests then click here...


  • Select a Service category under the Common Service Request Folder in Web mail.


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  • List of service requests will appear , Select any one of the request in the list .


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  • click Create Task button .


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  • Add Tak pop up appears select Application Id & click Next button.

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  • Workflow Pop up appears in that Select Work flow type from drop down .

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  • Click Start workflow button


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  • Now it will Navigate to TMS, click GOOD WILL Folder in leftpane displays list of categories.


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  • Click categories in left pane & expand Application Id , displays folder related to the service type click the folder to view tasks list in list view .


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How Service Provider will Process on Service Request Video

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