Difference between revisions of "ARCSIS TrackMyCase"
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| − | == | + | ==Overview== |
The My Case Dashboard is an online application provides Worker to track their case information and to review overall activities on those cases. The worker can easily analyze the Payment information – who are paying, who are not paying; Action Items – action items for the cases; Data Quality Issues – who are having good address, employer and who are not having; Locate information – which case’s NCP/PF are located and who NCP/PF’s are not located; Establishment & Establishment – active remedies and their specific activity; Alerts – what are the alert assigned to the case worker and what are the alerts assigned for the cases assigned to the case worker. Using this, the worker can easily analyze their own work ability and performance. | The My Case Dashboard is an online application provides Worker to track their case information and to review overall activities on those cases. The worker can easily analyze the Payment information – who are paying, who are not paying; Action Items – action items for the cases; Data Quality Issues – who are having good address, employer and who are not having; Locate information – which case’s NCP/PF are located and who NCP/PF’s are not located; Establishment & Establishment – active remedies and their specific activity; Alerts – what are the alert assigned to the case worker and what are the alerts assigned for the cases assigned to the case worker. Using this, the worker can easily analyze their own work ability and performance. | ||
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| − | == | + | ==Select Filters== |
[[1.1 Report Level (Worker / State / Area / Region / Office)]] | [[1.1 Report Level (Worker / State / Area / Region / Office)]] | ||
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[[1.4 Advanced Search]] | [[1.4 Advanced Search]] | ||
| − | == | + | ==Main Features== |
The Features – Profile Options, Change Worker, and Manage Delegated Worker displays under the Welcome Panel of the Logged-in worker. The Profile Options is common for all workers. The ‘Change Worker’ and ‘Manage Delegated Worker’ options are visible only for an authorized State Level workers. | The Features – Profile Options, Change Worker, and Manage Delegated Worker displays under the Welcome Panel of the Logged-in worker. The Profile Options is common for all workers. The ‘Change Worker’ and ‘Manage Delegated Worker’ options are visible only for an authorized State Level workers. | ||
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[[2.6 Case Actions - Follow-Up (Flag), Review Status, Add to Folder, Delete from Folder]] | [[2.6 Case Actions - Follow-Up (Flag), Review Status, Add to Folder, Delete from Folder]] | ||
| − | == | + | ==Other Features== |
[[3.1 Aging View Analysis]] | [[3.1 Aging View Analysis]] | ||
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[[3.6 KPI Chart]] | [[3.6 KPI Chart]] | ||
| − | == | + | ==Case List View== |
[[4.1 View Options (Left Panel)]] | [[4.1 View Options (Left Panel)]] | ||
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[[4.3 Case List - Alert Details]] | [[4.3 Case List - Alert Details]] | ||
| − | == | + | ==Widget View== |
[[5.1 Case With Orders]] | [[5.1 Case With Orders]] | ||
Revision as of 09:34, 5 January 2015
Contents
Overview
The My Case Dashboard is an online application provides Worker to track their case information and to review overall activities on those cases. The worker can easily analyze the Payment information – who are paying, who are not paying; Action Items – action items for the cases; Data Quality Issues – who are having good address, employer and who are not having; Locate information – which case’s NCP/PF are located and who NCP/PF’s are not located; Establishment & Establishment – active remedies and their specific activity; Alerts – what are the alert assigned to the case worker and what are the alerts assigned for the cases assigned to the case worker. Using this, the worker can easily analyze their own work ability and performance.
Select Filters
1.1 Report Level (Worker / State / Area / Region / Office)
1.3 Filter By (Reviewed / Not Reviewed / Follow-Up)
Main Features
The Features – Profile Options, Change Worker, and Manage Delegated Worker displays under the Welcome Panel of the Logged-in worker. The Profile Options is common for all workers. The ‘Change Worker’ and ‘Manage Delegated Worker’ options are visible only for an authorized State Level workers.
2.5 Panel Share/Unshare & Panel Import
2.6 Case Actions - Follow-Up (Flag), Review Status, Add to Folder, Delete from Folder
