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Difference between revisions of "ARCSIS TrackMyCase"

 
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==Overview==
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==OVERVIEW==
  
 
The My Case Dashboard is an online application provides Worker to track their case information and to review overall activities on those cases. The worker can easily analyze the Payment information – who are paying, who are not paying; Action Items – action items for the cases; Data Quality Issues – who are having good address, employer and who are not having; Locate information – which case’s NCP/PF are located and who NCP/PF’s are not located; Establishment & Establishment – active remedies and their specific activity; Alerts – what are the alert assigned to the case worker and what are the alerts assigned for the cases assigned to the case worker. Using this, the worker can easily analyze their own work ability and performance.
 
The My Case Dashboard is an online application provides Worker to track their case information and to review overall activities on those cases. The worker can easily analyze the Payment information – who are paying, who are not paying; Action Items – action items for the cases; Data Quality Issues – who are having good address, employer and who are not having; Locate information – which case’s NCP/PF are located and who NCP/PF’s are not located; Establishment & Establishment – active remedies and their specific activity; Alerts – what are the alert assigned to the case worker and what are the alerts assigned for the cases assigned to the case worker. Using this, the worker can easily analyze their own work ability and performance.
  
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==SELECT FILTERS==
  
 
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[[File:filter icon.png| 30px]]
==Select Filters==
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[[1.1 Report Level (Worker / State / Area / Region / Office)]]
 
[[1.1 Report Level (Worker / State / Area / Region / Office)]]
  
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[[1.4 Advanced Search]]
 
[[1.4 Advanced Search]]
  
==Main Features==
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==MAIN FEATURES==
 
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The Features – Profile Options, Change Worker, and Manage Delegated Worker displays under the Welcome Panel of the Logged-in worker. The Profile Options is common for all workers. The ‘Change Worker’ and ‘Manage Delegated Worker’ options are visible only for an authorized State Level workers.
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[[2.1 Profile Options]]
 
[[2.1 Profile Options]]
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[[2.6 Case Actions - Follow-Up (Flag), Review Status, Add to Folder, Delete from Folder]]
 
[[2.6 Case Actions - Follow-Up (Flag), Review Status, Add to Folder, Delete from Folder]]
  
==Other Features==   
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==OTHER FEATURES==   
  
 
[[3.1 Aging View Analysis]]
 
[[3.1 Aging View Analysis]]
  
[[3.2 Case]]
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[[3.2 Case Details]]
  
 
[[3.3 Case Analyzer]]
 
[[3.3 Case Analyzer]]
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[[3.6 KPI Chart]]
 
[[3.6 KPI Chart]]
  
==Case List View==   
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==CASE LIST VIEW==   
  
 
[[4.1 View Options (Left Panel)]]
 
[[4.1 View Options (Left Panel)]]
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[[4.3 Case List - Alert Details]]
 
[[4.3 Case List - Alert Details]]
  
==Widget View==
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==WIDGET VIEW==
  
 
[[5.1 Case With Orders]]
 
[[5.1 Case With Orders]]

Latest revision as of 06:25, 9 January 2015

OVERVIEW

The My Case Dashboard is an online application provides Worker to track their case information and to review overall activities on those cases. The worker can easily analyze the Payment information – who are paying, who are not paying; Action Items – action items for the cases; Data Quality Issues – who are having good address, employer and who are not having; Locate information – which case’s NCP/PF are located and who NCP/PF’s are not located; Establishment & Establishment – active remedies and their specific activity; Alerts – what are the alert assigned to the case worker and what are the alerts assigned for the cases assigned to the case worker. Using this, the worker can easily analyze their own work ability and performance.

SELECT FILTERS

Filter icon.png 1.1 Report Level (Worker / State / Area / Region / Office)

1.2 Worker popup

1.3 Filter By (Reviewed / Not Reviewed / Follow-Up)

1.4 Advanced Search

MAIN FEATURES

2.1 Profile Options

2.2 Change Worker

2.3 Manage Delegated Worker

2.4 Panel Customization

2.5 Panel Share/Unshare & Panel Import

2.6 Case Actions - Follow-Up (Flag), Review Status, Add to Folder, Delete from Folder

OTHER FEATURES

3.1 Aging View Analysis

3.2 Case Details

3.3 Case Analyzer

3.4 Pinning

3.5 Help Window

3.6 KPI Chart

CASE LIST VIEW

4.1 View Options (Left Panel)

4.2 Case List Grid

4.3 Case List - Alert Details

WIDGET VIEW

5.1 Case With Orders

5.2 Case Without Orders

5.3 Data Quality Issues

5.4 Locate

5.5 Establishment

5.6 Enforcement

5.7 Action Items

5.8 Alerts