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Difference between revisions of "ARCSIS TrackMyCase"

 
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==Overview==
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==OVERVIEW==
  
 
The My Case Dashboard is an online application provides Worker to track their case information and to review overall activities on those cases. The worker can easily analyze the Payment information – who are paying, who are not paying; Action Items – action items for the cases; Data Quality Issues – who are having good address, employer and who are not having; Locate information – which case’s NCP/PF are located and who NCP/PF’s are not located; Establishment & Establishment – active remedies and their specific activity; Alerts – what are the alert assigned to the case worker and what are the alerts assigned for the cases assigned to the case worker. Using this, the worker can easily analyze their own work ability and performance.
 
The My Case Dashboard is an online application provides Worker to track their case information and to review overall activities on those cases. The worker can easily analyze the Payment information – who are paying, who are not paying; Action Items – action items for the cases; Data Quality Issues – who are having good address, employer and who are not having; Locate information – which case’s NCP/PF are located and who NCP/PF’s are not located; Establishment & Establishment – active remedies and their specific activity; Alerts – what are the alert assigned to the case worker and what are the alerts assigned for the cases assigned to the case worker. Using this, the worker can easily analyze their own work ability and performance.
  
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==SELECT FILTERS==
  
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[[File:filter icon.png| 30px]]
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[[1.1 Report Level (Worker / State / Area / Region / Office)]]
  
==Select Filters==
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[[1.2 Worker popup]]
  
[[2.1 Report Level (Worker / State / Area / Region / Office)]]
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[[1.3 Filter By (Reviewed / Not Reviewed / Follow-Up)]]'''
  
[[2.2 Worker popup]]
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[[1.4 Advanced Search]]
  
[[2.3 Filter By (Reviewed / Not Reviewed / Follow-Up)]]'''
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==MAIN FEATURES==
  
[[2.4 Advanced Search]]
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[[2.1 Profile Options]]
  
==Main Features==
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[[2.2 Change Worker]]
  
The Features – Profile Options, Change Worker, and Manage Delegated Worker displays under the Welcome Panel of the Logged-in worker. The Profile Options is common for all workers. The ‘Change Worker’ and ‘Manage Delegated Worker’ options are visible only for an authorized State Level workers.
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[[2.3 Manage Delegated Worker]]
  
[[3.1 Profile Options]]
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[[2.4 Panel Customization]]
  
[[3.2 Change Worker]]
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[[2.5 Panel Share/Unshare & Panel Import]]
  
[[3.3 Manage Delegated Worker]]
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[[2.6 Case Actions - Follow-Up (Flag), Review Status, Add to Folder, Delete from Folder]]
  
[[3.4 Panel Customization]]
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==OTHER FEATURES== 
  
[[3.5 Panel Share/Unshare & Panel Import]]
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[[3.1 Aging View Analysis]]
  
[[3.6 Case Actions - Follow-Up (Flag), Review Status, Add to Folder, Delete from Folder]]
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[[3.2 Case Details]]
  
==Other Features== 
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[[3.3 Case Analyzer]]
  
[[4.1 Aging View Analysis]]
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[[3.4 Pinning]]
  
[[4.2 Case]]
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[[3.5 Help Window]]
  
[[4.3 Case Analyzer]]
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[[3.6 KPI Chart]]
  
[[4.4 Pinning]]
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==CASE LIST VIEW== 
  
[[4.5 Help Window]]
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[[4.1 View Options (Left Panel)]]
  
[[4.6 KPI Chart]]
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[[4.2 Case List Grid]]
  
==Case List View==
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[[4.3 Case List - Alert Details]]
  
[[5.1 View Options (Left Panel)]]
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==WIDGET VIEW==
  
[[5.2 Case List Grid]]
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[[5.1 Case With Orders]]
  
[[5.3 Case List - Alert Details]]
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[[5.2 Case Without Orders]]
  
==Widget View==
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[[5.3 Data Quality Issues]]
  
[[6.1 Case With Orders]]
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[[5.4 Locate]]
  
[[6.2 Case Without Orders]]
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[[5.5 Establishment]]
  
[[6.3 Data Quality Issues]]
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[[5.6 Enforcement]]
  
[[6.4 Locate]]
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[[5.7 Action Items]]
  
[[6.5 Establishment]]
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[[5.8 Alerts]]
 
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[[6.6 Enforcement]]
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[[6.7 Action Items]]
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[[6.8 Alerts]]
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Latest revision as of 06:25, 9 January 2015

OVERVIEW

The My Case Dashboard is an online application provides Worker to track their case information and to review overall activities on those cases. The worker can easily analyze the Payment information – who are paying, who are not paying; Action Items – action items for the cases; Data Quality Issues – who are having good address, employer and who are not having; Locate information – which case’s NCP/PF are located and who NCP/PF’s are not located; Establishment & Establishment – active remedies and their specific activity; Alerts – what are the alert assigned to the case worker and what are the alerts assigned for the cases assigned to the case worker. Using this, the worker can easily analyze their own work ability and performance.

SELECT FILTERS

Filter icon.png 1.1 Report Level (Worker / State / Area / Region / Office)

1.2 Worker popup

1.3 Filter By (Reviewed / Not Reviewed / Follow-Up)

1.4 Advanced Search

MAIN FEATURES

2.1 Profile Options

2.2 Change Worker

2.3 Manage Delegated Worker

2.4 Panel Customization

2.5 Panel Share/Unshare & Panel Import

2.6 Case Actions - Follow-Up (Flag), Review Status, Add to Folder, Delete from Folder

OTHER FEATURES

3.1 Aging View Analysis

3.2 Case Details

3.3 Case Analyzer

3.4 Pinning

3.5 Help Window

3.6 KPI Chart

CASE LIST VIEW

4.1 View Options (Left Panel)

4.2 Case List Grid

4.3 Case List - Alert Details

WIDGET VIEW

5.1 Case With Orders

5.2 Case Without Orders

5.3 Data Quality Issues

5.4 Locate

5.5 Establishment

5.6 Enforcement

5.7 Action Items

5.8 Alerts